SPORTS AI RADARGolden State Warriors name RingCentral their official agentic AI voice platform for fans
The Warriors are expanding their decade-long RingCentral partnership to agentic voice AI, planned to serve fans from ticket inquiries to game-day questions and ongoing engagement.
In depth · Summary of the source
The Golden State Warriors have named RingCentral the team's official Agentic AI Powered Voice platform for fan engagement, expanding a partnership of more than a decade.
Key facts
- Announced 22 October 2026 by RingCentral and the Golden State Warriors
- Planned scope: the fan experience from ticket inquiries to game-day questions and ongoing engagement
- RingCentral already connects the Warriors' locations in San Francisco and Santa Cruz and facilities managed through Golden State Sports Academy
What was done
The two organisations will work together to bring agentic voice AI into the Warriors' fan experience, covering ticket inquiries, game-day questions and ongoing contact with fans. The source does not say when it will launch or how it will work in practice.
Why it matters
Warriors President and COO Brandon Schneider says the club wants to explore how emerging technologies can enhance the fan experience and find new ways to better serve fans. Our observation: the Denver Broncos already use AI agents on the phone for ticket and game-day questions, and in the NBA the Cleveland Cavaliers launched Roxy for ticketing and merchandise questions.
Source: RingCentral (Business Wire), 22 October 2026 (English) · Read the original
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Case facts
- Organisation
- Golden State Warriors
- Organisation type
- Club
- Sport
- Basketball
- AI type
- AI agents & assistants
- Use area
- Fan engagement
- Region
- North America
- Source date
- 22 October 2026
- Source
- ringcentral.com
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